Specialist Group offers the full security package to protect your family home. Whether you’re simply looking for a new monitoring provider, or a comprehensive security install, look no further than our Grade A1 professional monitoring service, providing peace of mind to thousands of residential customers all over Victoria.
Protection for your business. Specialist Group offers tailored security solutions to suit the needs of your business, recognising the importance of individual requirements from one business to the next. From simple alarm monitoring packages to complex video monitoring & access control systems, we can do it all.
Whether you have one client or one thousand, we will always provide you with our highest standard of customer service. This is what Specialist Group has built it’s reputation on since our opening in the late 1990s. Tailored solutions for your company and your customers.
We are one of Australia’s largest privately owned Grade A1 control rooms. We maintain the highest standards in the industry. At Specialist Group, we never lose site of the fact that you rely on us to respond to situations promptly in order to deter & prevent the loss of assets, and more importantly lives.
A1 grading requires high priority conditions such as Holdup, Duress, & Smoke detectors to be actioned within 60 seconds at least 95% of the time. Specialist Group has exceeded this requirement for the last 15 years. Over the last 12 months the average amount of time it has taken us to answer high priority events is just 12 seconds.
Specialist Group has been a Grade A1 alarm monitoring centre since it first opened in 1998. This is the highest grading available in the industry in accordance with the Australian Standards 2201.2. Our expertise allows us to provide the highest level of monitoring service, and offer invaluable specialist advice to those looking for an advanced security solution.
Specialist Group offers the most advanced technology on the market. This includes high-tech video monitoring equipment that activates via motion detection and allows our operators to communicate with any unauthorised persons onsite. This provides the most complete solution for businesses with high-value assets at their premises.